Visitation

The Steuben County Sheriff’s Office has deployed a video visitation platform in the jail. This will require all future persons that are wanting to visit an inmate at the Steuben County Jail to go to the following website for scheduling instructions and visiting times. www.icsolutions.com.  Visitors will be able to set up an on-site visit (2 per week) or remote visit (unlimited). The on-site visits will be conducted in the lobby of the Steuben County Jail where the video terminals are provided.  Remote visits can be conducted off site by using any Android device or laptop computer for a flat fee of $8.75 for a 25 minute visit.

Visitation Rules


Registration:
Please read all of the rules completely prior to moving forward. Not knowing the rules will not be accepted as an excuse for not following them. Violation of any rule may result in you being banned from visiting detainees or criminal charges being pursued when applicable.
·         Anyone on active felony Probation or Parole will not be allowed to visit.
·         All visits are subject to monitoring and recording
  • All Visitors 18 years of age and older must present a valid picture identification (e.g., driver’s license, State I.D., or Military I.D. upon arrival for onsite visitation
  • All children (under 18 years of age) must be accompanied by an adult.
  • PROPER ATTIRE: clothing must cover all private/sensitive body areas.
  • You will not be allowed to visit under the influence of alcohol/drugs.
  • Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
  • If a person is incarcerated in the Steuben County Jail, that person will have to wait sixty (60) days from their release date before visiting an inmate at the jail. 
  •  All persons entering this building are subject to search and to video/audio surveillance.  
 
Scheduling:
Please read all of the rules completely prior to moving forward. Not knowing the rules will not be accepted as an excuse for not following them. Violating any rule may result in you being banned from visiting detainees or criminal charges being pursued when applicable.
 
·         Anyone on active felony Probation or Parole will not be allowed to visit.
·         All visits are subject to monitoring and recording.
  • All visits must be scheduled at least 24 hours prior to the appointment or up to 1 weeks in advance.
  • CHECK-IN: 10 minutes prior to scheduled visit.
  • Visitors 18 years of age and older must present a valid picture I.D.
  • Additional visitors must be listed and accompanied by primary visitor.
  • All children must be accompanied by a parent or legal guardian
  • A maximum of 3 adults and 2 children under the age of 18 years are allowed per onsite visit.
  • If a person is incarcerated in the Steuben County Jail, that person will have to wait sixty (60) days from their release date before visiting an inmate at the jail. 
  • Please be advised if an inmate is in ANY program (at court, on trustee assignments, attorney visits, Bible studies, Chemical Dependency etc.), they are NOT eligible to receive the visit at that time. Please schedule your visits around the inmate's program schedule.
  • You will not be allowed to visit under the influence of alcohol/drugs.
  • PROPER ATTIRE REQUIRED: Clothing cannot be see through. No skin tight clothes or tank tops allowed. All visitors must wear undergarments at all times. No gang-related symbols, themes or colors. Skirts or dresses must be below the knee. Shorts at mid-thigh or below.
  • Staff can deny, change, or cancel a visit at any time.
  • The cost to visit from home is $8.75 for 25 minutes.
  • If a visitor does not show up for a scheduled video visitation session, no refund will be issued.
  • If a visitor loses internet connection during an offsite video visitation session, the visitor will not be allowed to reconnect and no refund will be issued.  The Sheriff’s Office has no control over the visitor’s internet connection.
 
Connection:
Please read all of the rules completely prior to moving forward – Not knowing the rules will not be accepted as an excuse for not following them Disobeying any rule may result in you being banned from visiting detainees or criminal charges being pursued when applicable.
·         All visits are subject to monitoring and recording.
  • Visitors who arrive after the scheduled start time may not be allowed to visit.
  • PROPER ATTIRE REQUIRED: Clothing cannot be see through. No skin tight clothes or tank tops allowed. All visitors must wear undergarments at all times. No gang-related symbols, themes or colors. Skirts or dresses must be below the knee. Shorts at mid-thigh or below.
  • Visitors and inmates must remain seated at all times during the visitation session. Visitors involved in the following will be placed on permanent visiting restrictions:
    • Creating a disturbance or disruption of the visiting process
    • Under the influence of drugs or alcohol
    • Refuse to show sufficient identification
    • Destroying County property
    • Attempt to smuggle contraband. (drugs, cigarettes, etc.)
  • Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated
  • Each visitation session will show a timer to display elapsed time
  • Staff can disconnect a visit at any time at their discretion
  • Internet connectivity issues during offsite visits will not be refunded
  • After your visit has ended your connection will be terminated